To provide an association of Independent Automobile Dealers who inform, protect, educate and represent the integrity and honor of the industry throughout the Commonwealth; and to work in cooperation with other organizations to make Massachusetts a better place for all.

 

Code of Ethics – Dedicated to Fair Dealing

 

We pledge:

 

• To have a duty of integrity, honor and fair dealing toward the public.
• To comply with all city, county, state and federal laws and endeavor to keep ourselves informed of those laws governing our industry.
• To not intentionally injure the business reputation of another member or competitor.
• To employ truth and accuracy in advertising, sales and service.
• To stand behind any guarantee given with the sale of a motor vehicle.
• To not perform any act which will bring disrepute to the motor vehicle industry.
• To expose or halt any scheme designed to deceive or defraud the auto consumer and to aid in prosecuting those guilty of such acts.
• To constantly strive to improve business methods so that the public will be better served.
• To encourage the American system of free enterprise.